Tuesday, October 22, 2013

Education in Entrepreneurship

My education in Entrepreneurship can be adapted to fit the new social media saturated environment by creating new forms of business such as social media consultants or an employee being in charge of  a social media plan for a company. Through this class I have learned different social media techniques to keep customers returning satisfied such as being open and engaging with them to make sure any issues are corrected or at least acknowledged. Another technique is to make sure there is dedication towards the social media plan and the content is quality and relate able for those customers. These techniques would help a company sustain a social media life but then it is up to that user how much work they put into running that businesses social media campaign. To me, the easiest way social media plans fail is because the company loses interest after the first couple weeks and they no longer have the motivation to stay connected with their customers. The main thing is commitment and dedication to sticking with that social media plan.

2 comments:

  1. I believe that a social media consultant would be a great addition to certain organizations. The main benefit of their position being to keep up with social media and develop a constant strategy and message.

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  2. I like your idea about using social media to maintain contact with customers in regard to satisfaction with product and services. Most approaches to social media are looked for communicating information to clients. I have yet to see an approach where people are trying to solicit feedback on a regular basis.

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